When we think of the word engagement, many of us think about a commitment, a relationship. Now think about engagement and how it relates to your business.
- How can we better develop relationships with our customers?
- How can we show our commitment to our customers?
- How can we expect our customers to stay committed to us?
These are important questions. Now more than ever, our customers have access to products and services from markets all over the world, so how can we keep them engaged to us?